The report, published on Tuesday, was based on Eurostat and Eurobarometer data.
“Only 41.3 per cent of Italians interact with public institutions through the internet, compared to a European Union average of 54.3 per cent,” the report said.
Italy also “ranks in 23rd place in the EU for the digital public services offered to businesses”, the study noted, stressing that “we are still far from European innovation standards”.
The report highlighted that “53 per cent of local institutions … have a website [that does not enable] interaction with users…
“…just 30 per cent [of local institutions’ websites] enable online payments.
“This last percentage sinks to 13 per cent in the South,” Confartigianato said.
On average, “only 23 per cent of citizens interact with public administrations by sending compiled documents and this places us in the last positions of the ranking of 195 European regions”.
The most efficient territory is the autonomous province of Bolzano, ranking in 131th place while the least efficient, Calabria, is in 184th place, the study noted.
ANSA
